Job Description:

• Performs registration and all insurance benefit and verification duties.
• Serves as a resource for identifying underinsured and uninsured patients.
• Gathers financial information, creates estimates, and informs patients of alternatives for financial obligation for services.
• Assists impecunious parties in obtaining free or financial assistance.
• Communicates new insurance benefits found to Utilization Management as well as other departments and physician offices throughout the network.

Requirements:

• High School Diploma/GED
• 3 years Previous experience in a customer-oriented environment, patient registration, or insurance-related field.
• 1 year Experience in a related healthcare environment with pre-cert, billing, and registration background.
• Ability to anticipate and understand customer financial needs
• Knowledge of medical terminology.
• Associate’s Degree and Specialized training in insurance, coding, billing, or similar healthcare certificate programs preferred.
• Knowledge of EPIC, Navinet, and Passport preferred.
• Ability to speak Spanish preferred.

Benefits:

• Health insurance
• Paid time off
• Remote work options