Prior Authorization Specialist / Patient Appointment Coordinator (Work From Home) Client: Urology Practice based in New Jersey, USA

Key Responsibilities

Process and follow up on prior authorizations with insurance companies. Confirm and coordinate patient appointments. Answer patient calls professionally and courteously. Perform administrative and clerical tasks as assigned. Maintain accurate patient records while complying with HIPAA privacy standards.

Requirements

Experience with prior authorizations is highly preferred. Comfortable communicating with patients over the phone. Willing to use time-tracking software during work hours. Willing to work through a HIPAA-compliant secure virtual desktop. Reliable high-speed internet connection. Quiet, professional home workspace free from distractions. Strong communication, organization, and computer skills. Compensation & Benefits Rate: $5.00/hour for the first 90 days. Increase: $6.00/hour after successfully completing the 90-day probationary period. HMO Benefit: Available after completing 6 months with the client. Payment Schedule: First payment after two weeks, then biweekly every other Monday before 7:00 AM Manila Time. Payment Method: Wise. Work-From-Home Requirements Dedicated, quiet workspace. Stable power supply. Reliable internet connection (preferably fiber). Noise-free environment for handling patient calls. Webcam and headset for meetings and calls. Ability to work securely through a virtual desktop. Recommended Device Specifications To ensure smooth performance while using a secure virtual desktop, browser-based EMR systems, phone software, and multiple tabs: Minimum Processor: Intel Core i5 (8th Gen) or AMD Ryzen 5 RAM: 8 GB Storage: 256 GB SSD Operating System: Windows 10/11 (64-bit) Internet: At least 25 Mbps download / 10 Mbps upload Webcam: 720p or higher Headset: USB or noise-canceling headset with microphone Recommended Processor: Intel Core i5/i7 (10th Gen or newer) or AMD Ryzen 5/7 RAM: 16 GB Storage: 512 GB SSD Dual monitors (recommended for multitasking) Internet: 50 Mbps or faster with a backup connection if possible Uninterruptible Power Supply (UPS) for power interruptions This role is well-suited for someone with experience in medical administration, insurance verification, prior authorizations, appointment scheduling, and patient communication in a remote healthcare environment.