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[Remote] Business Analyst Customer Engagement & Power Platform

Remote · Saudi Arabia Full-time

Note: The job is a remote job and is open to candidates in USA. Velosio is looking for a Business Analyst to be an integral member of the Customer Engagement/Apps & Automate team. This role is critical to assuring delivery quality, reducing project risk, and ensuring successful outcomes across Dynamics 365 and Power Platform implementations. The BA will be responsible for gathering requirements, leading analysis and design phases, managing the functional backlog, and ensuring alignment between business needs and delivery teams.

Responsibilities

  • Lead requirements gathering sessions with clients and internal stakeholders
  • Work with Lead Functional Consultants to translate business needs into clear, structured functional requirements
  • Develop: Business process flows, Detailed use cases, User stories with acceptance criteria
  • Ensure all requirements are complete, testable, and traceable
  • Serve as a core contributor during Analysis & Design (A&D)
  • Produce build-ready backlog aligned to approved scope
  • Partner with Lead Functional Consultants and Solution Architects to: Validate solution design, Ensure feasibility and alignment to requirements
  • Drive requirements sign-off and traceability
  • Own and maintain the functional backlog throughout delivery
  • Ensure all backlog items: Tie directly to approved requirements, Include clear acceptance criteria, Are ready for development without ambiguity
  • Review and approve backlog items prior to build
  • Perform unit testing and functional validation of developed solutions
  • Ensure delivered functionality aligns with: Documented requirements, Defined use cases, Acceptance criteria
  • Support UAT preparation and issue triage
  • Lead requirements definition for: Change orders (COs), Work orders (WOs)
  • Ensure new scope is: Clearly defined and documented, Estimated accurately, Approved before build begins
  • Work closely with: Functional Consultants, Technical Consultants / Developers, Project Managers, Practice Leadership
  • Act as the bridge between business stakeholders and delivery teams

Skills

  • 3–7+ years of experience as a Business Analyst in consulting or technology delivery
  • Experience with Dynamics 365 CE (Sales, Customer Service, Field Service) and Microsoft Power Platform (Power Apps, Power Automate, Dataverse)
  • Strong experience in requirements gathering
  • User story creation
  • Backlog management (Azure DevOps or similar)
  • Proven ability to create clear, structured, and actionable documentation
  • Experience working in consulting/professional services environments
  • Familiarity with Agile / Scrum delivery methodologies
  • Exposure to AI/Copilot or modern Power Platform capabilities
  • Experience supporting A&D or discovery phases of implementations
  • Excellent analytical and problem-solving abilities
  • Strong organizational and multi-tasking skills
  • Time management skills with the ability to meet deadlines
  • Exceptional verbal, written, and presentation skills
  • Ability to work effectively both independently and as part of a team

Benefits

  • 3 Medical Insurance options with a company contribution to HSA
  • 3 Dental Insurance options including adult orthodontics
  • 3 Vision Insurance options
  • Unlimited PTO (UPTO)
  • Remote working environment
  • 401k Match 50% of the first 6%
  • StayWell Program – a cash reimbursement up to $600 a year toward Wellness

Company Overview

  • Velosio formed by combining SBS Group and Socius. It was founded in 1984, and is headquartered in Columbus, Ohio, USA, with a workforce of 501-1000 employees. Its website is http://velosio.com/.

Company H1B Sponsorship

  • Velosio has a track record of offering H1B sponsorships, with 4 in 2025, 1 in 2024, 1 in 2023, 2 in 2022, 1 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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