Note: The job is a remote job and is open to candidates in USA. SAP is a leading company in business application software and related services, helping over 400,000 customers worldwide. They are seeking a SmartRecruiters Business Process Senior Consultant to guide enterprise customers through the design and adoption of SmartRecruiters solutions, focusing on talent acquisition processes and driving measurable business outcomes.

Responsibilities

• Act as a strategic advisor to customers, aligning their talent acquisition vision with SmartRecruiters' solutions and best practices
• Lead end-to-end SmartRecruiters implementations, from discovery and design through deployment and adoption
• Design and optimize industry-specific business processes, driving innovation and measurable business impact
• Translate business requirements into solution architectures, including integrations and enterprise IT alignment
• Champion transformation initiatives and provide thought leadership on modern recruiting, digital adoption, and the Intelligent Enterprise
• Oversee complex client engagements, managing scope, risks, timelines, and dependencies
• Ensure high-quality, on-time delivery through strong governance, communication, and stakeholder alignment
• Serve as engagement lead, project lead, or sub-project lead as needed, guiding cross-functional delivery teams
• Validate customer success criteria and align adoption strategies to business outcomes
• Analyze usage data, KPIs, and insights to drive optimization, adoption, and long-term value realization
• Partner with Customer Success teams to develop account strategies that support renewals and long-term retention
• Advocate for customers internally, collaborating with Product, Engineering, and Support to remove adoption barriers
• Support pre-sales efforts, including solution reviews, feasibility assessments, and executive workshops
• Present insights and recommendations to senior customer stakeholders, influencing strategic decisions
• Provide expert guidance on career sites, employer branding, web design, and user experience best practices
• Mentor and coach partner consultants and internal teams to ensure consistency, quality, and best-practice delivery
• Design and facilitate customer workshops, training sessions, and adoption events
• Contribute to the evolution of SmartRecruiters’ services portfolio by creating reusable frameworks, templates, and methodologies

Skills

• Qualified candidates MUST have experience using the SmartRecruiters product and can live anywhere within North America
• 5+ years delivering or leading SmartRecruiters implementations or comparable enterprise SaaS solutions in a client-facing consulting role
• Proven ability to lead complex engagements; project management certifications (PMI, Six Sigma, or similar) are a plus
• Strong background in business process design, transformation, and IT architecture
• Ability to quickly understand technical concepts and apply them in enterprise environments
• Solid experience in change management, transformation programs, or strategy consulting
• Demonstrated success building trusted relationships with executive stakeholders and partners
• Clear, confident communicator with experience presenting to senior business and technical audiences
• Passion for developing others and raising the bar on delivery excellence
• Data-driven problem solver with the ability to turn insights into action
• Understanding of talent acquisition, HR technology, and evolving industry trends
• Familiarity with career site UX, employer branding, and web best practices
• Signavio experience preferred

Benefits

• SAP provides the annualized compensation range inclusive of base salary and variable incentive target
• Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance
• SAP North America Benefits
• SAP’s culture of inclusion, focus on health and well-being, and flexible working models
• Accessibility accommodations to applicants with physical and/or mental disabilities
• SAP Employee Referral Program for permanent roles
• 0 - 10% Expected Travel

Company Overview

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