Note: The job is a remote job and is open to candidates in USA. USI Insurance Services is one of the largest insurance brokerage and consulting firms in the world. They are seeking a Business Systems Analyst responsible for supporting system initiatives, defining system capabilities, and acting as a liaison between business users and the IT team.

Responsibilities

• Liaison between business users and the IT team
• Research problems and plan solutions. Recommend software and system changes. Coordinate development to meet business requirements
• Define the scope of the project in collaboration with line of business leaders
• Develop business cases and financial model systems enhancements
• Transform user requests into business requirements and technical specifications
• Produce business requirements documents
• Develop test plans and test cases. Manage system testing and coordinate User Acceptance Testing (UAT)
• Work with business leaders to implement projects and applications changes
• Manage system conversion activities including data mapping, system configuration, data analysis
• Ensure that projects and systems are delivered to end user satisfaction
• Define and document 'as is' and 'to be' workflows and review with LOB leaders
• Develop a schedule for project completion that allocates the resources to the activities
• Execute the project according to the project plan
• Manage accountability of tasks for project members
• Set up and maintain project plans, issue logs, and tasks in a system of record
• Interface with vendors to ensure vendor compliance to contractual agreements
• Operate in accordance with USI Policies for the Information Security Program (PISP) and USI Standards for the Information Security Program (SISP)
• Keep up to date with security updates and improvements. Implement improvements as appropriate
• Protect systems against unauthorized access by appropriately defining access
• Upgrade systems by implementing and maintaining security and technical controls

Skills

• 3-5 years IT and/or systems experience
• Bachelor's degree or equivalent
• Liaison between business users and the IT team
• Research problems and plan solutions. Recommend software and system changes. Coordinate development to meet business requirements
• Define the scope of the project in collaboration with line of business leaders
• Develop business cases and financial model systems enhancements
• Transform user requests into business requirements and technical specifications
• Produce business requirements documents
• Develop test plans and test cases. Manage system testing and coordinate User Acceptance Testing (UAT)
• Work with business leaders to implement projects and applications changes
• Manage system conversion activities including data mapping, system configuration, data analysis
• Ensure that projects and systems are delivered to end user satisfaction
• Define and document 'as is' and 'to be' workflows and review with LOB leaders
• Develop a schedule for project completion that allocates the resources to the activities
• Execute the project according to the project plan
• Manage accountability of tasks for project members
• Set up and maintain project plans, issue logs, and tasks in a system of record
• Interface with vendors to ensure vendor compliance to contractual agreements
• Operate in accordance with USI Policies for the Information Security Program (PISP) and USI Standards for the Information Security Program (SISP)
• Keep up to date with security updates and improvements. Implement improvements as appropriate
• Protect systems against unauthorized access by appropriately defining access
• Upgrade systems by implementing and maintaining security and technical controls
• Team orientation and hands-on approach
• Able to manage multiple and rapidly changing, high visibility priorities and projects
• Ability to leverage SQL and basic programming knowledge to analyze data, troubleshoot issues, and support business and technology initiatives is a strong plus
• Familiarity with leading Robotic Process Automation (RPA) platforms such as UiPath, Blue Prism, or similar technologies; ability to evaluate and support automation opportunities across business processes is highly desirable
• Experience gathering business requirements and translating them into detailed functional and technical specifications for RPA solutions, ensuring alignment between business objectives and automation design, is a strong plus
• Experience with insurance and/or sales applications and workflows a plus

Benefits

• Competitive pay, incentives, and benefits
• Summit Awards program, rewarding excellence
• Employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives
• Award-winning wellness program
• College scholarships for associates' children
• Financial help in times of need
• A full-suite of competitive benefits
• Medical, wellness, dental and vision
• 401(k)
• Flexible spending and health savings accounts
• Short and long-term disability
• Life insurance
• Other unique employer-sponsored and voluntary programs
• Generous paid time off policy
• Paid family leave benefit
• Paid holiday time

Company Overview