Note: The job is a remote job and is open to candidates in USA. Xsolla is a global commerce company with robust tools and services designed to help developers solve challenges in the video game industry. They are seeking an organized and detail-oriented Account Coordinator to manage affiliate and API-integrated demand partners, ensuring efficient campaign operations and strong partner relationships.

Responsibilities

• Manage a portfolio of affiliate and API-integrated demand partners running user acquisition campaigns on the Xsolla Offerwall, serving as their primary day-to-day point of contact
• Support the onboarding of new affiliate and API partners, coordinating with technical and operations teams to ensure integrations are completed accurately and on schedule
• Maintain accurate records of partner accounts, campaign configurations, and integration statuses in CRM and internal tracking tools
• Monitor live campaigns across affiliate and API partners, flagging performance anomalies and working with internal teams to resolve discrepancies quickly
• Assist partners with technical questions related to API documentation, tracking setup, postback configuration, and feed integration
• Coordinate with the technical team to triage and resolve integration issues, acting as a clear communication bridge between partners and internal stakeholders
• Review campaign data regularly using KPIs such as CPI, CTR, conversion rate, and install volume to identify issues and surface optimization opportunities
• Prepare regular performance reports and campaign summaries for partners, translating data into clear, digestible updates
• Support senior account managers in preparing business reviews, renewal materials, and growth presentations for key accounts
• Respond to partner inquiries promptly and professionally, maintaining a high standard of service across all communications

Skills

• 1–2 years of experience in account management, partner support, digital advertising operations, or a related field; AdTech, affiliate marketing, or mobile advertising experience preferred
• Strong written and verbal communication skills — clear, concise, and professional in all partner-facing interactions
• Comfortable working with campaign data and performance metrics such as CPI, CTR, install volume, and conversion rate, with the ability to spot trends, escalate issues, and summarize findings clearly
• Highly organized with strong attention to detail; able to manage multiple accounts and tasks simultaneously
• Collaborative team player, comfortable working across product, operations, and technical teams
• Proficient in Google Sheets or Excel for tracking and reporting
• Exposure to affiliate networks, API integrations, or performance marketing platforms
• Basic familiarity with API concepts, tracking links, postback URLs, and affiliate/performance integrations — you don't need to be an engineer, but comfort reading technical documentation is a plus
• Experience with CRM tools such as Salesforce or HubSpot
• A genuine interest in gaming, digital advertising, and the performance marketing ecosystem

Company Overview

Company H1B Sponsorship