Note: The job is a remote job and is open to candidates in USA. Software Technology Inc. is seeking an Epic ClinDoc Certified Analyst to support and enhance the Epic EHR system for clinical documentation workflows across healthcare facilities. The role involves optimizing workflows, supporting system operations, troubleshooting issues, and ensuring compliance with healthcare documentation standards.

Responsibilities

• Support and maintain Epic Clinical Documentation workflows, including nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care
• Gather business and clinical requirements and translate them into Epic system configuration
• Perform system build, testing, validation, upgrades, and go-live support
• Provide end-user training and at-the-elbow support
• Troubleshoot incidents through ServiceNow and coordinate issue resolution
• Collaborate with Epic teams such as Orders, HIM, and Identity to ensure integrated workflows
• Ensure compliance with CMS, Joint Commission, and state documentation standards

Skills

• Epic Clin Doc Certification
• 7+ years of Epic implementation or production support experience
• 7+ years of experience in clinical documentation workflows within healthcare environments
• Strong ability to analyze workflows and configure Epic solutions accordingly
• Previous experience as an Epic Clinical Documentation Analyst/Builder
• Epic Behavioral Health (BH) and/or Long-Term Care (LTC) certification
• 3+ years of BH/LTC-related Epic experience

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