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[Remote] Field Application Specialist - Public Safety Operations

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. Draganfly Inc. is a recognized technology leader in the commercial UAV space, focusing on drone products and services for various sectors. They are seeking a Senior Field Application Specialist to serve as a technical ambassador for their UAS platforms, delivering demonstrations and training to public safety customers while ensuring operational readiness and compliance.

Responsibilities

  • Lead in-person and virtual UAS product demonstrations for public safety customers, partners, and strategic accounts
  • Serve as the field-based subject matter expert for Draganfly platforms, applications, and use cases
  • Execute and continuously improve demo playbooks aligned with customer mission requirements
  • Maintain and configure demo systems to ensure operational readiness and compliance
  • Deliver hands-on and virtual customer training post-delivery to support rapid adoption
  • Support the development and updating of training materials, quick-start guides, and e-learning resources
  • Conduct partner and reseller training to expand demo and training capabilities
  • Perform compliant flight operations for demonstrations, testing, and special projects
  • Represent Draganfly at trade shows, industry days, and customer events; operate live demos and presentations
  • Support event logistics including equipment shipping, setup, teardown, and technical preparation
  • Collaborate with Sales during technical discovery and qualification phases
  • Provide technical input for proposals, presentations, and bid responses
  • Capture and share customer feedback, feature requests, and recurring technical issues
  • Assist with customer onboarding milestones to ensure independent system operation
  • Deliver internal product and demo training for sales, marketing, and partner teams

Skills

  • FAA Part 107 Remote Pilot Certificate (required)
  • 4+ years in UAS operations or product application roles
  • Experience conducting customer-facing demos or training
  • Strong troubleshooting and mission‑planning experience
  • Proficiency with market‑relevant payloads
  • Comfortable travelling 50–70%
  • Familiarity with MAVLink-based UAS (asset)
  • Proficient with Teams, SharePoint, and CRM tools (HubSpot)
  • Military: Reconnaissance, FPV, tactical logistics, or similar missions
  • Public Safety: DFR, SAR, tactical indoor operations, accident reconstruction
  • Commercial: Inspections, LiDAR/surveying, photogrammetry, critical logistics

Benefits

  • Health Coverage Reimbursement: We reimburse the cost of your existing or preferred healthcare plan (amount varies depending on family size).
  • 401(k) program with employer matching
  • Generous time-off program, including vacation, wellness days, and a week off between Christmas and New Year’s.
  • Professional development support, including assistance in obtaining or maintaining role-relevant certifications (e.g., FAA Part 107 Remote Pilot Certificate, where applicable)

Company Overview

  • Draganfly is an industry-leading drone systems and solutions provider, delivering mission-critical technology for defense, public safety, environmental, and enterprise applications. It was founded in 1998, and is headquartered in Saskatoon, Saskatchewan, CAN, with a workforce of 51-200 employees. Its website is https://draganfly.com/.
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