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[Remote] Fully Remote | Travel Customer Support | Entry Level

Remote · Indonesia Full-time

Note: The job is a remote job and is open to candidates in USA. Careers In Travel is seeking motivated and service-oriented individuals for a fully remote Travel Customer Support role. This position focuses on assisting clients with vacation research, reservations coordination, and general travel inquiries.

Responsibilities

  • Respond to client inquiries regarding vacation options and travel details
  • Assist with booking support for flights, hotels, cruises, and vacation packages
  • Provide clear communication before, during, and after travel
  • Review reservations for accuracy and completeness
  • Maintain organized client records and documentation
  • Deliver high-quality customer service with professionalism and care

Skills

  • Strong communication skills (written and verbal)
  • Comfortable navigating online systems and booking platforms
  • Detail-oriented with solid organizational skills
  • Ability to work independently in a remote environment
  • Prior customer service experience is helpful but not required

Benefits

  • Structured onboarding and step-by-step training
  • Access to travel booking tools and supplier resources
  • Flexible remote work environment
  • Collaborative and supportive team culture

Company Overview

  • Careers In Travel | Destination Planners is a professional travel career platform dedicated to helping aspiring travel advisors turn their passion for travel into a profitable, flexible business. It was founded in 2019, and is headquartered in Baltimore, MD, US, with a workforce of 11-50 employees. Its website is https://calendly.com/travel-agent-career/informational-meeting.
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