Note: The job is a remote job and is open to candidates in USA. Charlie Health is a rapidly growing organization dedicated to transforming behavioral healthcare and expanding access to treatment. The Growth Strategy Analyst will manage performance reporting and KPIs for the Outreach organization, ensuring effective tracking and execution of compensation workflows.

Responsibilities

• Own performance reporting and KPI infrastructure for the Outreach organization, including monthly goal tracking, quarterly scorecards, and biannual KPI reviews delivered to leadership
• Execute compensation plan workflows across Outreach roles — including quarterly bonus calculations — ensuring incentive structures are well-designed, payouts are accurate, and bonus mechanics are clearly understood across the org
• Build and maintain performance trackers, dashboards, and reporting materials that give leadership reliable, real-time visibility into how the sales org is performing against goals
• Support the deployment of org-wide goals by ensuring tracking infrastructure is in place from day one, and performance against targets is visible to the right stakeholders
• Partner with Growth Strategy leadership on performance reform initiatives, compensation plan redesign, and strategic analytics that drive accountability and continuous improvement across the sales organization
• Conduct ad hoc analyses and modeling — including Snowflake-based data pulls — to support compensation plan design, performance diagnostics, and leadership decision-making
• Continuously improve performance management and compensation workflows by identifying inefficiencies and implementing more scalable, repeatable solutions
• Prepare and present findings, recommendations, and updates to Growth Strategy leadership and cross-functional stakeholders

Skills

• Bachelor's degree
• 0–2 years of full-time work experience; relevant full-time or internship experience in a start-up, consulting, private equity, or investment banking setting strongly preferred
• Strong financial modeling and Excel / Google Sheets fluency — comfort building, auditing, and maintaining complex spreadsheets with formulas, lookups, and calculations that drive real dollar outcomes
• Meticulous attention to detail — this role calculates bonus payouts and produces leadership-facing reporting where errors are costly and visible
• Strong analytical instincts and the ability to translate quantitative work into clear narratives and recommendations
• Sound business judgment — comfortable making logical calls when data is incomplete, and able to handle sensitive compensation data with discretion and professionalism
• Exceptional communication, interpersonal, and relationship-building skills — able to work credibly with leadership and across functions
• Proactive self-starter and natural multitasker who thrives with autonomy and tight recurring deadlines
• Microsoft Office proficiency — Word, PowerPoint, Excel
• Experience with SQL (Snowflake or similar) for data pulls and analysis
• Experience with BI tools (Tableau, Looker, Hex, or similar)
• Prior exposure to sales compensation, incentive plan design, or performance management workflows
• Familiarity with Salesforce or similar CRM data structures
• Experience preparing materials for senior leadership or executive reviews

Benefits

• Target performance-based bonus
• Stock options
• Charlie Health-sponsored benefits
• Comprehensive benefits to all full-time, exempt employees

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