Note: The job is a remote job and is open to candidates in USA. isolved is an employee experience leader, providing intuitive, people-first HCM technology. The HR Consultant is responsible for identifying, evaluating, and resolving HR related issues for customers and provides support to customer projects.

Responsibilities

• Manage a queue of inquiries/requests/projects in support of the Defined HR team/clients
• Provides client support advising on HR topics received via on‐demand phone and email support
• Know when to escalate complex situations to HR Business Partners or Senior HR Consultants
• Identify legal and governmental reporting regulations affecting HR practices and ensuring that customer policies, procedures and processes are in compliance
• Maintain working knowledge of multi‐state employment law compliance to best serve all isolved clients
• Draft customer position descriptions and employee handbooks; participate in client meetings for same
• Support clients and/or HR Business Partners on projects such as HR compliance audit for Elite customers, FLSA and Independent Contractor Analyses, etc
• Communicates efficiently and effectively with all stakeholders over the phone, via email, using Microsoft Teams, etc
• Maintain total confidentiality with customer and company information
• Work toward continuous quality improvement
• Stay current with changing technology, including software programs
• Uphold, support, and promote all company policies and procedures

Skills

• Proficient in multi‐jurisdictional HR compliance
• Proven effective oral and written communications skills
• Strong skills in using Microsoft Office applications (particularly Excel and Word) and Adobe Flyer
• Have excellent customer service and relationship‐building skills. Be professional and approachable, with the ability to provide quality customer service to multiple diverse work groups
• Have strong time management skills. Able to handle multiple priorities simultaneously
• Must be able to handle disruptions without allowing them to affect delivery of quality and timely services
• Be detail‐oriented, accurate, organized, and proficient in professional communications
• Be a self‐starter and collect and analyze data, as well as problem solve in a fast‐paced environment
• Bachelor's degree (B. A.) from four‐year college or university; and a minimum of two (2) years' related HR Generalist experience and/or training for HR Consultant I and three (3) to five (5) years related HR Generalist experience and/or training for HR Consultant II; or equivalent combination of education and experience
• Typically requires a minimum of 6+ years of related experience
• PHR and/or SHRM‐CP - strongly desired

Benefits

• Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.
• Disability Accommodation

Company Overview

Company H1B Sponsorship