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[Remote] Lead Site Reliability Engineer - 2373616

Remote · Malaysia Full-time

Note: The job is a remote job and is open to candidates in USA. Optum Services, Inc is part of the UnitedHealth Group family of businesses, focusing on improving healthcare. They are seeking a Senior Software Engineer to research, design, and develop software solutions that meet the company's operational needs while ensuring compliance with privacy and security standards.

Responsibilities

  • Research, design, and develop computer and network software or specialized utility programs
  • Develop proprietary Optum software and systems that automate and facilitate Optum's day-to-day business needs; ensure these systems meet Optum's demanding standards for privacy and security as required by strict internal policies and industry-specific regulations; create efficient, high-performance enhancements to the proprietary Optum systems, enhancements that directly address and achieve specific Optum customer goals; design, develop and implement new features that build on existing functionality, including but not limited to integrating new technology; ensure compliance with Optum's software development life cycle protocols and ensure project priorities are recorded and satisfied according to those protocols, raising any risk factors to the appropriate Optum project management team; constantly improve functionality to the user base; satisfy Optum data accessibility standards by ensuring all Optum electronic information and technology is fully usable by people with disabilities; design and develop reporting as needed to summarize and analyze Optum system functionality; satisfy technical requirements for performance, resiliency, availability and scalability; collaborate with Optum system users to build, extend and enhance systems that accelerate efficiency and innovation across the organization; provide post deployment support and to quickly respond to and resolve unexpected service problems in production; and facilitate all Optum quality assurance protocols, including user acceptance testing, by quickly resolving issues and providing all required metrics and data, including issue tracking

Skills

  • Bachelor's degree in Computer Science, Computer Information Systems, Electronics Engineering or related field
  • 4 years of progressive post baccalaureate experience in the job offered or in an Engineering-related occupation
  • Developing custom Aura Components to build dynamic, responsive user interfaces within the Salesforce Lightning Experience
  • Apex development for implementing custom business logic and streamlining complex workflows
  • Creating custom Apex REST endpoints and consuming third-party APIs within Salesforce
  • Implementing data models, custom objects, junction objects, triggers and batch automation
  • GIT-based workflows for managing code versions and facilitating seamless team integration
  • Navigating business requirements and translating them into effective technical solutions
  • Analyzing, troubleshooting, and resolving incidents and support tickets within SLA timelines using tools like ALM, ServiceNow, or JIRA

Benefits

  • UnitedHealth Group offers a full range of comprehensive benefits, including medical, dental and vision, as well as matching 401k and an employee stock purchase plan.

Company Overview

  • Dice is a job-searching platform for technology professionals. It is a sub-organization of DHI Group. It was founded in 1990, and is headquartered in Santa Clara, California, USA, with a workforce of 201-500 employees. Its website is http://www.dice.com.
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