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[Remote] Manager, Product - Digital Advisor Experience Practice Development

Remote · New Zealand Full-time

Note: The job is a remote job and is open to candidates in USA. Thrivent Financial for Lutherans is seeking a Manager for their Product - Digital Advisor Experience Practice Development. This role is responsible for the long-term strategy and vision for the Digital Advisor Experience product, leading product discovery efforts and collaborating with various teams to optimize the user experience.

Responsibilities

  • Responsible for the long-term product roadmap as part of a larger business strategy. Develops a compelling product strategy through analysis of personas, use cases, customer benefits, and solution value propositions
  • Accountable for ensuring business strategies are translated into and executed through product roadmaps by aligning product teams with clearly defined advisor outcomes that advance broader enterprise strategy
  • Leads team collaboration to manage and prioritize product roadmap and releases across multiple products
  • Collaborates to resolve conflicts in a constructive manner when they arise
  • Identifies and tracks key performance indicators and objective-based metrics to measure product health, drive continuous improvement, and ensure business outcomes and value are achieved
  • Facilitates conversations and coaching with product teams and relevant stakeholders to address gaps and necessary improvements to delivering specific improvements
  • Collaborates to resolve conflicts in a constructive manner when they arise
  • Partners with engineering leaders to ensure outcomes on the roadmap fit within capacity constraints and are prioritized and sequenced in order to maximize value to the customer
  • Engages with advisors on a regular basis to uncover implicit and explicit needs and translate to product hypothesis which are tested and refined to deliver solutions
  • Accountable for developing an effective go-to-market strategy for pilots and broader field releases in partnership with the business stakeholders
  • Researches and identifies industry best practices and trends to increase effectiveness
  • Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization
  • Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes
  • Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients

Skills

  • Bachelor's degree or equivalent work experience
  • 10+ years relevant business experience, including in product manager role, product owner role or similar
  • Understand fundamentals of iterative development, software development process and procedures
  • Expertise in the principles of Agile Product Management, stakeholder management, market and user research, and technology management
  • High-level of organization and attention to detail
  • Passion and understanding of new technology and trends
  • Excellent communication, collaboration and influence skills among all organizational levels; strong facilitation and executive communications skills
  • Experience working in large, complex organizational initiatives and coaching through change management in support of Product Operating Model
  • Certified Product Manager or similar certification
  • May have prior supervisory experience
  • Strong ability to effectively manage and resolve conflicting priorities
  • Experience in developing and delivering product strategy, articulated in terms of value and outcomes with relevant and compelling metrics and measurements
  • Expertise with foundational product management tools, techniques and principles across discovery, design, build, release, and measure cycle
  • Proven experience in leading and influencing cross-functional teams
  • Demonstrated experience with user interface design and best practices for usability
  • Experience working in large, complex organizational initiatives

Benefits

  • Various bonuses (including, for example, annual or long-term incentives)
  • Medical, dental, and vision insurance
  • Health savings account
  • Flexible spending account
  • 401k
  • Pension
  • Life and accidental death and dismemberment insurance
  • Disability insurance
  • Supplemental protection insurance
  • 20 days of Paid Time Off each year
  • Sick and Safe Time
  • 10 paid company holidays
  • Volunteer Time Off
  • Paid parental leave
  • EAP
  • Well-being benefits
  • Other employee benefits

Company Overview

  • Thrivent is a financial services organization that helps Christians be wise with money and live generously. It was founded in 1902, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 5001-10000 employees. Its website is https://www.thrivent.com.
  • Company H1B Sponsorship

  • Thrivent has a track record of offering H1B sponsorships, with 5 in 2026, 10 in 2025, 9 in 2024, 15 in 2023, 6 in 2022, 2 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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