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[Remote] Mechanical Field Service Technician Job Details | our company

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. BeaconMedaes is increasing its presence within the field service area to provide safe and high-quality service to customers. As a Mechanical Field Service Technician, you will perform preventive service, troubleshoot and repair equipment, and ensure excellent customer experience while working independently and as part of a team.

Responsibilities

  • You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers
  • You will set, install, and pipe compressor systems
  • You will display the ability to absorb a higher level of learning including VSD’s, refrigeration, industrial networks, remote monitoring, and air audits
  • You will pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc
  • You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
  • You will completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents
  • You will attend training at our Air Academy and train with Senior Service Technicians
  • You will promote and practice proper safety procedures and correct use of personal protective equipment
  • Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations
  • You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel & possible overnight travel depending on the assigned territory
  • You will be subject to random drug testing

Skills

  • 1-2 years of technical experience in the mechanical, maintenance, or electrical field
  • Able to work independently and complete tasks within assigned deadlines
  • Customer-focused and take ownership of meeting the customer's needs
  • Can use computers to complete work orders, ordering parts and training
  • Can supply all basic required tools
  • Able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling
  • Basic understanding of mechanics and electrical theory
  • A High School Diploma or equivalent is required
  • Valid driver's license and are fluent in English
  • Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred
  • Experience in HVAC a plus
  • Certifications are a plus (EPA Certified)

Benefits

  • Flexible benefits plan including medical, dental, and vision.
  • Generous 401 (k) retirement plan match in addition to an automatic contribution.
  • Competitive paid time off and sick time.
  • Life & Disability insurance.
  • Paid training
  • Excellent paternal, adoption, and maternal leave.
  • Equipped with a company vehicle, laptop, cell phone and uniform.

Company Overview

  • BeaconMedæs specializes in the design, education, supply, and installation of piped medical gas distribution systems. It was founded in 1998, and is headquartered in Rock Hill, South Carolina, USA, with a workforce of 201-500 employees. Its website is http://www.beaconmedaes.com/.
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