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[Remote] Remote - Select States - Outbound Customer Service

Remote · Indonesia Full-time

Note: The job is a remote job and is open to candidates in USA. Anomaly Squared is seeking an enthusiastic Outbound Call Center – Pre‑Sales Agent to join our growing telecommunications team. In this role, you will contact prospective customers, identify their needs, and qualify leads that support our sales pipeline.

Responsibilities

  • Initiate outbound calls to prospective clients
  • Identify customer needs and determine interest in our services
  • Qualify leads and collect accurate information for the sales team
  • Maintain detailed and organized records in CRM software
  • Build rapport quickly and represent Anomaly Squared with professionalism
  • Meet daily and weekly performance expectations

Skills

  • Must provide your own equipment (Windows PC, high‑speed internet, USB headset, quiet workspace)
  • Must currently live and reside in one of the following states: North Carolina, South Carolina, Georgia, Texas, Oklahoma, Kansas
  • High school diploma or equivalent
  • Excellent verbal communication skills
  • Strong interpersonal skills and ability to build rapport
  • Basic computer proficiency and comfort navigating CRM tools
  • Ability to work independently and within a team environment
  • Strong organizational skills and attention to detail

Benefits

  • Supportive, people‑focused culture
  • Opportunities for growth and skill development
  • Fast‑paced environment with meaningful impact
  • Stable, full time or part time remote work

Company Overview

  • Anomaly Squared capitalize on your leads using both inbound & outbound strategies. It was founded in 2011, and is headquartered in Greensboro, North Carolina, USA, with a workforce of 201-500 employees. Its website is http://www.anomalysquared.com/.
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