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[Remote] Residential Sales Consultant I

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. Service Experts Heating & Air Conditioning is seeking a Residential Sales Consultant I to act as a trusted advisor for homeowners. The role involves consultative selling and relationship management to diagnose comfort needs and offer innovative HVAC and water heater solutions.

Responsibilities

  • Consultative Selling: Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers
  • Customer Experience Champion: Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention
  • Sales Generation: Drive growth by working both incoming internal leads and your own prospect pipeline to close sales
  • Onsite Collaboration: Partner with our technical team members during site visits to ensure solutions are perfectly tailored to the home’s requirements, fostering a 100% satisfaction experience
  • Industry Expertise: Remain a market expert, staying updated on the latest trends, energy-efficient technology, and innovative service methods

Skills

  • High school degree or GED required
  • 2+ years of proven sales experience, with a preference for direct-to-consumer (B2C) selling
  • Strong business development abilities
  • Excellent negotiation skills
  • Talent for closing sales
  • Demonstrated ability to educate customers and present technical concepts clearly
  • Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions
  • A dedication to providing high-quality, customer-focused service
  • Valid driver's license with an acceptable driving record
  • Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs
  • Available to work flexible hours to meet customer demand and on-call shifts as needed
  • Ability to consistently demonstrate a positive attendance record
  • Bachelor's degree or related professional sales certifications preferred

Benefits

  • Generous PTO provided
  • We believe in training, mentorship, and investing in your professional development.
  • Company-sponsored Medical, Dental, and Vision to keep your paycheck where it belongs
  • We provide your smartphone, tablet, uniforms, and a tool replacement program.
  • Company-paid Life Insurance plus optional Short/Long-term Disability for you and your family.

Company Overview

  • Service Experts is a plumbing company that sells, services, and repairs heating and air conditioning systems. It was founded in 1996, and is headquartered in Plano, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://www.serviceexperts.com/.
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