Note: The job is a remote job and is open to candidates in USA. Northstar Travel Group is the largest and most trusted B2B travel media and information company in the world. They are seeking a strategic and hands-on Revenue Operations Manager to support their global sales organization by providing systems, reporting, insights, and operational rigor needed to drive predictable revenue growth.

Responsibilities

• Provide executive-level analysis on revenue performance, sales effectiveness, and growth opportunities
• Deliver monthly, quarterly, and annual reporting across teams, products, and segments
• Identify performance gaps, risks, and emerging trends to inform strategic decisions
• Facilitate recurring revenue review meetings with sales leadership
• Partner with Finance to align forecasts, budgets, and long-range planning
• Lead consolidation and validation of revenue forecasts across the organization
• Provide account-level and product-level insights to improve forecast accuracy
• Support budgeting with detailed territory, product, and sales performance analysis
• Maintain deep visibility into revenue composition by customer, product line, and market segment
• Partner with sales leaders to identify expansion, cross-sell, upsell, and retention opportunities
• Deliver data-driven recommendations that inform account strategy and customer investment
• Build executive dashboards highlighting account health, revenue concentration, and growth potential
• Maintain ownership of revenue targets and ensure accurate tracking against goals
• Establish KPIs for sales effectiveness, forecast accuracy, pipeline health, and revenue attainment
• Drive accountability through transparent reporting and actionable insights
• Serve as the business owner of HubSpot CRM, ensuring strong adoption, governance, and data quality
• Configure and optimize workflows, dashboards, permissions, and reporting structures
• Monitor pipeline hygiene, opportunity management, and forecasting discipline
• Lead training programs, documentation, and enablement initiatives to improve user proficiency
• Recommend enhancements, automations, and integrations that improve efficiency and reporting
• Champion CRM as the single source of truth for pipeline, forecasting, and account management

Skills

• 5+ years in sales enablement, sales operations, revenue operations, or CRM administration
• 3+ years of hands-on HubSpot Sales Hub and CRM administration experience
• Experience supporting a global sales organization of 50+ users
• Strong understanding of B2B sales processes (media, digital marketing, events preferred)
• Proven ability to lead training, create documentation, and simplify complex workflows
• Demonstrated CRM configuration and optimization skills
• Strong analytical, problem-solving, and process-mapping capabilities
• Excellent communication, project management, and stakeholder management skills
• Ability to manage multiple initiatives with high attention to detail and deadlines
• Bachelor's degree or equivalent experience
• Experience in B2B marketing services, digital media, events, or market research
• Familiarity with advertising sales workflows, sponsorship sales, or event-related processes
• Experience with order management systems, proposal tools, or fulfillment platforms
• HubSpot certifications (Sales Hub, CRM Admin, RevOps, Marketing Hub)
• Experience supporting homegrown business applications
• Experience working with global or multi-division organizations

Benefits

• Northstar contributes heavily toward insurance plan premiums
• We provide a generous paid time off package
• A variety of health and dental plans
• Company-paid life insurance
• 401k
• Summer Fridays
• Educational training and mentorship programs
• Industry conferences and events

Company Overview