Note: The job is a remote job and is open to candidates in USA. Wise Integration is seeking a Senior DevOps Engineer to support the development of a new CRM and Communication Platform within the banking industry. The role focuses on building and maintaining CI/CD pipelines, infrastructure automation, and ensuring the reliability of customer-facing systems.

Responsibilities

• Design, build, and maintain CI/CD pipelines and infrastructure automation workflows
• Manage and optimize cloud infrastructure on AWS using Terraform and Terragrunt
• Support and monitor production environments, ensuring high reliability and performance
• Handle incident management and lead root cause analysis for production issues
• Collaborate closely with platform teams and stakeholders across the organization
• Contribute to and enforce DevOps best practices and standards

Skills

• Strong experience in DevOps, SRE, or Platform Engineering
• Hands-on experience building and managing CI/CD pipelines and automation
• Solid AWS expertise and experience with IaaS cloud environments
• Proficiency in Infrastructure as Code using Terraform and/or Terragrunt
• Proven troubleshooting skills in production environments
• Experience with incident management and root cause analysis
• Ability to work independently in regulated environments
• Strong communication and stakeholder management skills
• Fluent English, spoken and written
• Experience with Kubernetes and observability tooling
• Experience with Amazon Connect
• Background with CRM or Contact Center platforms, e.g., Salesforce
• Experience mentoring or guiding junior engineers

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