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[Remote] Senior Manager, Revenue Operations

Remote · Japan Full-time

Note: The job is a remote job and is open to candidates in USA. EnergyHub is focused on creating a carbon-free, distributed energy future by helping utilities and their customers integrate devices with the grid. They are seeking a Senior Manager of Revenue Operations to architect and manage their go-to-market engine, ensuring efficient operations and data-driven decision-making across teams.

Responsibilities

  • Architect the end-to-end journey from Lead to Renewal. Identify friction points and design solutions to accelerate deal velocity
  • Serve as a key advisor to the CRO and executive leadership on pricing strategy, packaging, and deal structuring. Ensure our GTM machine is ready to operationalize new product innovations
  • Lead the Deal Desk function, coordinating approvals across departments to ensure complex, high-value deals are structured for success—balancing commercial flexibility with long-term operational scalability
  • Move pipeline forecasting from manual, reactive exercises to proactive, data-driven models. Partner with Sales/CS leadership to provide a clear view of business health and trajectory
  • Own the roadmap, health, and evolution of our revenue tech stack (Salesforce, HubSpot, BillingPlatform). Ensure these systems provide a "single source of truth."
  • Design and optimize GTM workflows and business rules within BillingPlatform. Ensure complex contracts translate into clean, structured, and auditable handoffs to Finance and Accounting
  • Ensure high data integrity across all GTM tools. Design systems so that data captured from sales and client success is ready for Finance and Accounting to execute billing, reporting, and controls without "guessing."
  • Constantly look for ways to move the organization away from manual spreadsheets and toward automated system logic, reducing the administrative burden on front-line teams
  • Lead and mentor the RevOps team, prioritizing their work and aligning their growth with the company’s scaling needs
  • Act as the strategic connector between Sales, Client Success, Marketing, Product, Engineering, Finance, and Accounting to ensure every department is aligned on how revenue is generated and tracked
  • Use facts and domain understanding to make decisions that are best for clients and the long-term business. Communicate with candor, clarity, and respect, especially when there is disagreement

Skills

  • 8+ years in RevOps or Sales Ops in a high-growth B2B SaaS environment, with significant experience managing teams and advising executive leadership
  • Strong communicator: responsive, candid, clear in your opinions, and respectfully open when there is disagreement
  • Deep technical expertise in Salesforce and modern billing/revenue engines (e.g., BillingPlatform). You design architecture; you don't just click buttons
  • Understand how a change in pricing or a new product launch ripples through every department and have the foresight to build systems to handle it
  • Bring credibility and rigor, using facts, data, and domain understanding to make decisions that are best for clients, team members, and the long-term business. Comfortable with complex metrics like LTV, CAC, NRR, and pipeline velocity. You provide the 'so what' behind the data
  • Driven by building systems and automating manual tasks to make the revenue engine more powerful
  • Care deeply about client success and understand that systems and processes exist to help clients succeed, not just to create internal efficiency
  • Highly collaborative, able to connect Sales, Client Success, Marketing, Product, Engineering, Finance, and Accounting in a way that improves the experience for clients and internal teams

Benefits

  • 100% paid medical for employees
  • 401(k) with employer match
  • Casual environment
  • Flexibility to set your own schedule
  • Fully stocked fridge and pantry
  • Free Citi Bike membership
  • Secure bike rack
  • Gym subsidy
  • Paid parental leave
  • Education assistance program

Company Overview

  • EnergyHub is a producer of energy management tools that improve the relationship between consumers and utilities. It was founded in 2007, and is headquartered in Brooklyn, New York, USA, with a workforce of 51-200 employees. Its website is http://www.energyhub.com.
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