Note: The job is a remote job and is open to candidates in USA. Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer and professional services company. The ScholarNet team is looking for a customer-focused, results-driven individual to represent ScholarNet products in the higher-education marketplace and engage with customers to optimize their private loan processes.

Responsibilities

• Develop and implement sales and marketing communications plans
• Develop and maintain sales and marketing calendars for open opportunities in territory
• Update and use of client relations management software
• Prepare lead generation activities, retention initiatives, and customer acquisition strategies at conferences and events
• Develop and cultivate school relationships for retention and sales activities
• Develop and cultivate lender relationships for retention and sales activities
• Assist with resolving customer concerns working with internal support to troubleshoot and communicate back to customer
• Educate, implement and train current and new customers on products and services
• Ensure continuity of brand and messaging across initiatives, brands, events, and conferences
• Streamline and work closely with creative and production departments to achieve objectives
• Develop relationships and consult with internal teams and customers to evaluate needs, assess competition, and develop creative strategy
• Assist in measuring and reporting on key metrics to evaluate performance
• Represent brand at state, regional and national conferences
• Able and willing to travel during fall and spring peak conference seasons

Skills

• Bachelor's degree or equivalent experience
• 5-10 years of experience in financial aid or private loans
• High level of verbal and written skill required
• Relies on experience and judgment to plan and accomplish goals
• Performs a variety of tasks
• A wide degree of creativity and latitude is expected
• Must be able to handle high volume of projects
• People leadership and decision-making skills
• Excellent customer service skills
• Strong problem-solving skills
• Ability to work independently or in a group
• Sales and Marketing background preferred

Benefits

• Medical, dental, vision, HSA and FSA
• Generous earned time off
• 401K/student loan repayment
• Life insurance & AD&D insurance
• Employee assistance program
• Employee stock purchase program
• Tuition reimbursement
• Performance-based incentive pay
• Short- and long-term disability
• A robust wellness program

Company Overview