Note: The job is a remote job and is open to candidates in USA. ezCater is the #1 food tech platform for workplaces in the US. The company is seeking an experienced Senior Product Manager to focus on the ezCater Delivery platform, building a best-in-class delivery experience for customers and partners. This role involves collaborating with cross-functional teams to develop tools and strategies that enhance the delivery experience and ensure customer satisfaction.

Responsibilities

• Drive the vision and develop a roadmap for a delivery platform for our restaurant and delivery partners
• Develop internal tools to ensure our team can effectively monitor and manage delivery partners
• Tell a compelling story using research and data to evangelize the roadmap and vision
• Build deep empathy for ezCater users and become their biggest champion
• Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, ML/AI and other Product Managers to define, prioritize, and build new functionalities and improved user experiences
• Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled user experience
• Create and monitor the ongoing metrics that measure and define success
• Travel to Boston quarterly for planning and business reviews
• Have fun building impactful software with awesome people

Skills

• 5+ years of product management experience, ideally with marketplace experience or delivery logistics
• Experience designing and implementing solutions focused on delivery or logistics
• Proven experience innovating on behalf of customers. You're not just about maintaining the status quo - you strive to understand what customers truly need and find creative solutions
• Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions
• Strong teamwork and collaboration skills; you're happy spending much of your day collaborating with team members in different functional areas
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable

Benefits

• Stock options that you’ll help make worth a lot
• 12 paid holidays
• Flexible PTO
• 401K with ezCater match
• Health/dental/FSA
• Long-term disability insurance
• Mental health and family planning resources
• Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
• A tremendous amount of responsibility and autonomy
• Wicked awesome co-workers
• Employee meal program (and many more goodies) when you’re in our office

Company Overview