Note: The job is a remote job and is open to candidates in USA. Global Technical Talent is an Inc. 5000 Company that specializes in innovative data storage solutions. The Senior Program Manager/Project Manager role is essential for coordinating training initiatives and supporting the Sales Enablement team by managing project execution and partnering with subject matter experts.

Responsibilities

• Manage teams and oversee project execution
• Allocate resources and monitor team performance
• Ensure adherence to timelines and quality standards
• Support professional development of team members
• Partner with SMEs for content development
• Update course content
• Host enablement sessions
• Work cross-functionally with global Cx stakeholders

Skills

• CX functional collaborations and partnership
• Strong teamwork
• Willing to work in different time zones
• Flexible timing (non-9-5)
• Leadership and team management experience
• Strong technical background in relevant domain
• Ability to communicate effectively and resolve conflicts
• Familiarity with LMS (learning management systems) tools and sales enablement platforms
• Instructional Designer (ID) experience
• Learning & Development (L&D) and Training experience
• AI experience — using tools to generate content

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Company Overview