Note: The job is a remote job and is open to candidates in USA. Jackson Nurse Professionals is dedicated to improving patient care and lives through their mission. They are seeking a Senior Salesforce AI Administrator to lead the evolution of their Salesforce platform, focusing on automation and AI technologies to enhance business processes and customer experiences.

Responsibilities

• Own the overall health, administration, and strategic direction of the Salesforce platform
• Design, configure, and optimize scalable Salesforce solutions using Flow, custom objects, security models, and automation
• Lead the implementation and adoption of Salesforce AI capabilities, including Einstein, Agentforce, Prompt Builder, and AI-powered workflows
• Evaluate emerging AI technologies and identify opportunities to improve business processes through intelligent automation
• Build reports, dashboards, and analytics that empower leaders to make informed decisions
• Ensure data integrity, platform security, governance, and system performance
• Architect and support integrations between Salesforce and enterprise applications
• Partner with business stakeholders to gather requirements and deliver innovative solutions
• Lead platform enhancements from concept through deployment using Salesforce best practices
• Mentor team members and serve as the organization's Salesforce subject matter expert

Skills

• 5+ years of Salesforce Administration experience
• Salesforce Administrator (ADM 201) certification
• Extensive experience with Salesforce configuration, security, automation, Flows, reporting, and platform administration
• Experience supporting Salesforce Sales Cloud and Service Cloud
• Strong understanding of Salesforce architecture and best practices
• Excellent communication, analytical, and problem-solving skills
• Ability to manage multiple priorities while collaborating with technical and business teams
• Salesforce Advanced Administrator, Platform App Builder, AI Associate, AI Specialist, or related certifications
• Experience with Experience Cloud
• Experience integrating Salesforce with enterprise applications using APIs or middleware
• Experience with Gearset, Copado, Salesforce DX, or similar DevOps tools
• Hands-on experience with Salesforce Einstein AI, Agentforce, Claude AI, Prompt Builder, or other enterprise AI platforms

Benefits

• Full-time remote position with some travel into our corporate HQ in Maitland, FL
• Monday–Friday standard business hours
• Opportunity to work with cutting-edge Salesforce AI technologies while helping shape the future of our CRM platform

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