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[Remote] ServiceNow – Technical Consultant / Business Process Consultant / Solution Architect

Remote · Australia Full-time

Note: The job is a remote job and is open to candidates in USA. Yochana is a company seeking a ServiceNow Technical Consultant, Business Process Consultant, and Solution Architect. The role involves various responsibilities including platform configuration, business process transformation, and end-to-end solution architecture.

Responsibilities

  • ServiceNow platform configuration and implementation
  • Technical assessments and advisory
  • Platform governance and best practices
  • Risk identification and mitigation
  • Knowledge transfer and customer enablement
  • Customer-facing consulting experience
  • Business process transformation and process design
  • Current-state and future-state process mapping
  • Stakeholder workshops and requirement gathering
  • Product Owner support and backlog prioritization
  • Agile/Scrum experience
  • Change management and adoption support
  • End-to-end ServiceNow solution architecture
  • Integration and data architecture
  • Security, compliance, and governance
  • Enterprise-scale implementations
  • Technical design reviews and validation
  • Executive stakeholder management
  • Implementation planning and technical leadership

Skills

  • ServiceNow platform configuration and implementation
  • Technical assessments and advisory
  • Platform governance and best practices
  • Risk identification and mitigation
  • Knowledge transfer and customer enablement
  • Customer-facing consulting experience
  • Business process transformation and process design
  • Current-state and future-state process mapping
  • Stakeholder workshops and requirement gathering
  • Product Owner support and backlog prioritization
  • Agile/Scrum experience
  • Change management and adoption support
  • End-to-end ServiceNow solution architecture
  • Integration and data architecture
  • Security, compliance, and governance
  • Enterprise-scale implementations
  • Technical design reviews and validation
  • Executive stakeholder management
  • Implementation planning and technical leadership
  • ServiceNow CSA
  • ServiceNow CIS
  • ServiceNow CAD
  • ServiceNow CTA
  • ITIL Foundation
  • TOGAF

Company Overview

  • Yochana IT Solutions | Founded in Michigan, 2009 Headquartered at 23000 Commerce Drive, Farmington Hills, MI 48335. It was founded in 2009, and is headquartered in Farmington Hills, Michigan, USA, with a workforce of 201-500 employees. Its website is http://yochana.com/.
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