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[Remote] Sr DevOps Engineer

Remote · Egypt Full-time

Note: The job is a remote job and is open to candidates in USA. PCMI is a fast-growing global SaaS company and a market leader in extended warranty, F&I, and service contract administration. The Sr DevOps Engineer will be responsible for developing and maintaining tools for releasing software to clients, enhancing existing pipelines, and creating new ones in Azure DevOps.

Responsibilities

  • Oversee the process of releasing PCMI software to our clients
  • Act as a Subject Matter Expert in building and delivering software and DevOps using best practices
  • Troubleshoot issues that occur during the build/deployment process
  • Design, implement, and manage automated processes for infrastructure provisioning, configuration management, and application deployment
  • Build and maintain CI/CD pipelines using using Azure DevOps, TeamCity and Octopus DeployCreate infrastructure-as-code to create repeatable and reliable infrastructure change processes
  • Manage and optimize cloud infrastructure on Azure
  • Collaborate with development, QA, and operations teams to implement DevOps best practices
  • Troubleshoot and resolve issues in development, test, and production environments
  • Implement and manage observability and alerting solutions to ensure system health and performance
  • Support efforts to improve system security and compliance
  • Document processes and procedures for internal use

Skills

  • Bachelor's degree in Computer Science or related field or equivalent work experience
  • 5+ years prior experience in a Release Engineer/DevOps Engineer role
  • Knowledge of technologies: Azure DevOps, Bicep, Terraform, TeamCity, Octopus, PowerShell, .NET, .NET Framework, MSSQL; OpenTelemetry, Grafana, Dynatrace, or Equivalent observability stack
  • Strong understanding of GIT version control system
  • Extensive experience with CI/CD tools, specifically TeamCity and Octopus Deploy
  • Proficiency in scripting languages, particularly PowerShell
  • Deep knowledge of cloud platforms, especially Azure
  • Experience with Windows Server administration
  • Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes)
  • Familiarity with infrastructure as code (e.g., Terraform, Ansible)

Benefits

  • Comprehensive Benefit Package
  • Health, Dental & Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Short & Long Term Disability Insurance
  • Company-paid Life Insurance
  • Voluntary Life Insurance
  • Voluntary Accident Insurance
  • Employee Assistance Program
  • 401k with generous Company Match
  • Commuter Benefits
  • Paid Time Off accrued per pay period
  • 10 Paid Holidays
  • Paid Parental Leave
  • Professional Development Opportunities
  • Employee Events
  • Wellness Programs
  • Employee Discount Programs
  • Office in Park Ridge, IL - Convenient location to Blue Line
  • Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.
  • Eligible to enroll the first day of employment for immediate coverage.

Company Overview

  • We’re PCMI, the Global Leader in Warranty Software Solutions. It was founded in 2012, and is headquartered in Park Ridge, Illinois, USA, with a workforce of 201-500 employees. Its website is https://www.pcmicorp.com/.
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