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[Remote] Sr Key Account Manager Job Details | Stepan Company

Remote · Malaysia Full-time

Note: The job is a remote job and is open to candidates in USA. Stepan Company is a major manufacturer of basic and intermediate chemicals including surfactants and specialty ingredients. They are seeking a Sr. Key Account Manager to lead the strategy and performance of key accounts within the Agricultural end-market, focusing on account strategy, sales volume, and gross margin objectives.

Responsibilities

  • Own and lead strategic relationships with assigned key agricultural accounts, serving as the primary commercial contact
  • Develop and execute multi-year account strategies aligned with customer goals and company growth objectives
  • Apply structured problem solving to address customer challenges, performance gaps, and competitive threats
  • Navigate complex customer organizations, engaging procurement, technical, R&D, regulatory, and commercial stakeholders
  • Develop and implement strategies to improve service quality, productivity, and profitability for both the customer and the business
  • Build trusted partnerships that elevate the company from supplier to strategic solutions provider
  • Coordinate account strategies and execution for key accounts globally
  • Align global and regional teams to a common customer plan, priorities, and messaging
  • Lead commercial negotiations including pricing, contracts, supply agreement
  • Identify, prioritize, and convert growth opportunities across existing products, new applications, and innovation-led solutions
  • Build and manage a robust pipeline and provide accurate forecasting
  • Adjust strategies proactively to ensure delivery of results
  • Drive and advance technical engagement with customer formulation teams
  • Collaborate cross-functionally with R&D, marketing, and business development to delivery differentiated solutions
  • Identify unmet customer needs and translate them into technical opportunities, trials, and development projects
  • Champion innovation adoption and new product introductions within key accounts
  • Own a defined sales territory with full accountability for volume, revenue, and profit targets
  • Build and manage a robust opportunity pipeline, including new products and adjacent market opportunities
  • Forecast accurately and manage performance against budget
  • Monitor market trends, competitive activity, and customer dynamics to inform account and territory strategy
  • Lead and coordinate internal cross‑functional teams (technical, R&D, supply, marketing, finance) to deliver integrated customer solutions
  • Ensure timely execution of trials, launches, and initiatives that drive customer value and business growth
  • Facilitate resolution of supply, delivery, or operational challenges that impact customers

Skills

  • 8–10+ years of experience in sales; 6+ in key account management or strategic commercial roles
  • Demonstrated experience negotiating contracts, pricing agreements, and long-term commercial partnerships
  • Proven success managing complex, multinational accounts and delivering sustained growth
  • Strong strategic thinking, problem‑solving, and negotiation skills
  • Experience coordinating global and cross‑functional teams
  • Willingness to travel 40–50%
  • Bachelor's degree in a scientific discipline preferred
  • Masters preferred
  • Experience in Agricultural co-formulant sales a plus

Benefits

  • Discretionary Bonus
  • Medical, Dental, and Vision Insurance
  • 401K with Match
  • Profit Sharing
  • Paid Time Off (PTO)
  • Short-Term and Long-Term Disability (STD / LTD)
  • Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Paid Parental Leave
  • Adoption Assistance
  • Reactions – Recognition Program
  • Employee Assistance Program (EAP)

Company Overview

  • Stepan Company's vision is to create innovative solutions for a cleaner, healthier, more energy efficient world. It was founded in 1932, and is headquartered in Northbrook, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://www.stepan.com.
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