Note: The job is a remote job and is open to candidates in USA. Zillion Technologies, Inc. is seeking a highly skilled Technical Writer with a focus on SharePoint. The role involves creating and managing technical documentation while designing and maintaining SharePoint-based knowledge management solutions, collaborating with technical and business teams to ensure user-friendly documentation.

Responsibilities

• Develop, write, and maintain technical documentation including user guides, admin guides, and SOPs
• Translate complex technical concepts into clear, concise, and user-friendly content
• Design and maintain SharePoint sites, libraries, navigation, and metadata structures
• Build and enhance SharePoint solutions using lists, libraries, web parts, and workflows
• Manage document lifecycle processes including version control, governance, and archival
• Develop and enforce documentation standards, templates, and style guidelines
• Collaborate with business and technical SMEs to gather requirements and validate content
• Participate in Agile/SDLC processes to ensure documentation aligns with project delivery
• Create diagrams, workflows, and visuals to enhance content usability
• Identify opportunities to improve documentation processes and leverage Microsoft 365 tools including Copilot

Skills

• Bachelor's degree in Technical Writing, Communications, Information Systems, or related field
• 5–10 years of experience in technical writing or documentation development
• Experience supporting enterprise systems, applications, or technical teams
• Strong communication and stakeholder engagement skills
• Ability to translate complex technical information into clear, actionable documentation
• Strong attention to detail and commitment to quality
• Ability to manage multiple priorities and work independently
• Strong expertise in SharePoint administration (site design, libraries, governance)
• Experience with SharePoint development (pages, lists, workflows, integrations)
• Proficiency in Microsoft 365 tools (Word, Excel, PowerPoint, Teams)
• Familiarity with Agile or SDLC methodologies
• Experience with diagramming tools such as Visio
• Knowledge of information architecture and content design principles
• Experience using AI tools (e.g., Copilot) to improve documentation efficiency

Benefits

• Medical, dental, vision, and disability insurance
• 401(k)

Company Overview