Note: The job is a remote job and is open to candidates in USA. Gusto is on a mission to grow the small business economy by providing essential services like payroll and HR. The Staff Software Engineer will drive the development of Gusto's internal Commerce Platform, collaborating with various teams to build scalable infrastructure that supports over 500,000 small businesses.

Responsibilities

• Lead technical design and architecture for parts of the Commerce Platform, including the product catalog, promotion engine, and subscription and entitlement systems, ensuring services are reliable, performant, and meet business needs
• Partner with product management and cross-functional engineering teams (Growth, Onboarding, product teams) to define the platform’s technical roadmap and drive adoption across Gusto
• Drive end-to-end delivery of complex, ambiguous projects from requirements gathering and technical scoping through implementation, rollout, and post-launch iteration
• Mentor and grow engineers on the team through design reviews, code reviews, and hands-on technical coaching, fostering a culture of craftsmanship and continuous improvement
• Leverage AI tools to accelerate engineering velocity and establish team-wide best practices for AI-augmented development
• Collaborate with Gusto’s marketing and business teams to evolve the self-serve system for managing products, bundles, promotions, and discounts, enabling faster time-to-market for new offerings

Skills

• 8+ years of software development experience
• Deep experience building and operating large-scale backend platform systems, ideally in commerce, billing, subscription management, pricing, and packaging domains
• Experience owning multi-quarter projects that solve complex engineering problems and make measurable customer impact at scale
• Strong command of distributed systems, API design, and service reliability practices, with experience defining and meeting SLOs in production environments
• Ability to lead cross-functional technical initiatives, influence without authority, and align engineering, product, and business stakeholders around a shared technical vision
• Ability to mentor engineers to maximize their performance and impact
• Experience with large-scale refactors, performance and reliability issues, and a strong sense of ownership over all aspects of your product area

Benefits

• All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success.
• Stock equity is additional.
• Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role).
• When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
• Gusto is proud to be an equal opportunity employer.
• Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.
• Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

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