Note: The job is a remote job and is open to candidates in USA. Nava is a consultancy and public benefit corporation focused on making government services simple and effective. The Talent Acquisition Operations & Systems Specialist is responsible for supporting the operational infrastructure behind the Talent Acquisition function, focusing on recruiting systems operations, workflow governance, and improving recruiting processes across the organization.

Responsibilities

• Support and maintain recruiting workflows and operational processes within Greenhouse ATS
• Manage requisition structure, opening setup, pipeline integrity, and workflow hygiene across Talent Acquisition
• Partner with TA leadership to improve recruiting operations, candidate movement workflows, and pipeline health visibility
• Help identify, troubleshoot, and resolve workflow gaps, operational bottlenecks, and reporting inconsistencies
• Build, maintain, and validate TA dashboards, reports, and operational metrics
• Support recruiter attribution tracking, SLA reporting, pipeline health reporting, and recruiting analytics
• Audit recruiting data to ensure reporting accuracy and operational integrity across systems
• Help maintain alignment across Greenhouse, Jira, and TA reporting workflows
• Create and maintain SOPs, workflow documentation, operational guidance, and reporting standards
• Support operational audits and recruiting process governance initiatives
• Monitor recruiting operational health and proactively identify opportunities for process improvement
• Partner closely with Talent Acquisition, Staffing, People Operations, and Hiring Teams to support operational consistency
• Assist with operational rollout of new recruiting workflows, reporting structures, and process improvements
• Support change management and operational scaling efforts as TA continues to evolve

Skills

• Recruiting Operations, Talent Operations, HR Operations, Talent Systems, or related operational experience in fast-paced or scaling environments
• Experience supporting recruiting workflows and ATS operations within Greenhouse and similar ATS platforms
• Experience building, auditing, or supporting recruiting reports, dashboards, or operational metrics
• Experience identifying workflow gaps and improving operational processes
• Strong systems-thinking and operational problem-solving skills
• Strong analytical and organizational skills with high attention to detail
• Strong written and verbal communication skills
• Ability to manage multiple priorities and operational initiatives simultaneously
• Experience partnering cross-functionally with Recruiting, People Operations, Operations teams, or business stakeholders
• 4+ years of experience in Talent Acquisition Operations, Recruiting Operations, Talent Systems, HR Operations, or related operational roles
• Bachelor's degree or equivalent combination of professional experience and training
• Legal authorization to work in the United States
• Ability to meet any other requirements for government contracts for which candidates are hired
• Work authorization that doesn't require visa sponsorship, now or in the future
• May be subject to a government background check or security clearance, depending on the contract
• Experience with recruiting analytics, workflow governance, or operational reporting
• Experience supporting Greenhouse implementations, workflow redesigns, or recruiting process optimization
• Familiarity with Jira, dashboard tools, reporting platforms, or workflow documentation systems
• Experience supporting operational change management initiatives
• Experience with recruiting compliance audits or process governance
• Experience supporting sourcing, coordinator, recruiter, or pipeline operations workflows
• Strong process documentation and operational training skills
• Experience working in consulting, government modernization, digital services, or mission-driven organizations

Benefits

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
• Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
• Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
• Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
• Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
• Parental leave — paid time off for new parents, plus weekly meals delivered to your home
• Wellness program — full platform offering physical, mental, & emotional health resources & support tools
• Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
• Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
• 401(k) match — Nava matches 4% of your salary to support your retirement savings plan
• Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
• Home office setup — company laptop & setup assistance provided via Staples for remote work needs
• Utility support — monthly reimbursement to help offset eligible home office utility expenses
• Learning opportunities — internal training programs and resources to help grow your professional skills
• Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
• Referral bonus — get rewarded when you refer great people who join the Nava team
• Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
• Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

Company Overview