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[Remote] Work From Home | Customer Service | Vacation Planner

Remote · Malaysia Full-time

Note: The job is a remote job and is open to candidates in USA. Careers In Travel is a professional travel planning company specializing in personalized vacations and group travel experiences. They are seeking a detail-oriented and customer-focused Vacation Planner to assist clients with their travel plans and provide outstanding customer service.

Responsibilities

  • Provide exceptional customer service to clients via phone, email, and online communication
  • Assist clients with vacation planning, including destination selection, accommodations, activities, and transportation
  • Prepare and present travel quotes and options based on client preferences
  • Handle booking arrangements and ensure accurate documentation
  • Maintain ongoing communication with clients before, during, and after their trips
  • Collaborate with travel partners and suppliers to secure the best options for clients

Skills

  • Strong customer service skills and a professional, friendly demeanor
  • Excellent written and verbal communication abilities
  • Ability to multitask and manage time effectively in a remote setting
  • Basic computer skills and reliable internet connection
  • Previous customer service or travel industry experience is a plus but not required

Benefits

  • Flexible remote schedule
  • Comprehensive training and mentorship
  • Supportive team environment
  • Income-earning possibilities based on performance
  • Access to exclusive travel perks and discounts
  • Growth opportunities within the travel services industry

Company Overview

  • Careers In Travel | Destination Planners is a professional travel career platform dedicated to helping aspiring travel advisors turn their passion for travel into a profitable, flexible business. It was founded in 2019, and is headquartered in Baltimore, MD, US, with a workforce of 11-50 employees. Its website is https://calendly.com/travel-agent-career/informational-meeting.
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