Sales and Events Coordinator – Hospitality
Job Description:
- Monitor and manage shared inboxes, ensuring timely responses to client enquiries.
- Prepare and issue client quotes accurately and efficiently.
- Enter and manage event orders within Ivy software, ensuring data accuracy.
- Maintain accurate records of client communications and event details.
- Support mass email campaigns, including list preparation, scheduling, and reporting.
- Conduct client and prospect research to support business development initiatives.
- Assist in pipeline tracking and updating CRM systems as required.
- Support follow-ups with prospective and existing clients.
- Prepare reports on enquiry volume, quotes issued, and conversion metrics.
- Reservation support utilising SevenRooms where applicable.
- Provide general sales administration support to the Events and Business Development team.
Requirements:
- 2+ years’ experience in Sales Administration, Events Administration, or Business Development Support
- Intermediate experience in sales admin environments
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Experience using Ivy software (highly regarded)
- Strong written communication skills
- Experience with SevenRooms reservation platform and related hospitality software systems.
Benefits:
- Competitive salary
- Opportunity to shape the HR function of a rapidly growing BPO.
- Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
- Career growth and development opportunities.