SUMMARY: The Senior Advisor – Military & Veteran Strategic Partnerships plays a critical strategic role within Evernorth Federal Services (EFS) to strengthen and expand engagement across the military and veteran advocacy community. This role operates at the intersection of external partnerships, enterprise strategy, and government affairs to help ensure military members, veterans, and their families receive high-quality service and an exceptional experience.

• Evernorth Federal Services (EFS), a wholly owned subsidiary of Evernorth Health Services (a division of Cigna), delivers pharmacy and health services for federal programs, including TRICARE. EFS partners closely with Cigna Government Affairs and enterprise teams to support military and veteran populations nationwide.
• This role reports to the Senior Director, Business Development & Strategy Enablement.

RESPONSIBILITIES:

• Strategic Partnerships & Relationship Management
• Build and maintain strategic partnerships with Military Service Organizations (MSOs), Veteran Service Organizations (VSOs), and nonprofit partners to support shared goals and beneficiary outcomes

Expand relationships with priority organizations aligned to enterprise priorities Provide clear and timely communications regarding issues impacting military and veteran populations Collaborate with Account Management and Operations teams to address partner inquiries, concerns, and escalations Partner with internal teams to identify opportunities to educate TRICARE beneficiaries on pharmacy and health benefits through trusted partner channels Support enterprise alignment of military and veteran initiatives across Evernorth and Cigna

• Sponsorships, Events & Engagement
• Develop and execute annual plans for conferences, sponsorships, and charitable initiatives

Serve as the primary point of contact for MSO/VSO partners related to event planning and participation Coordinate logistics, objectives, and stakeholder communications for events Conduct post-event evaluations to capture insights, opportunities, and follow-up actions

• Government Affairs & Enterprise Collaboration
• Partner with Cigna Government Affairs to monitor legislative and regulatory developments impacting military and veteran populations

Provide subject matter expertise and business insights on program inquiries and strategic initiatives Contribute to materials such as briefings and white papers as needed Serve as a liaison between external partners and internal enterprise stakeholders

• IDEAL CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING:
• Bachelor’s degree; Master’s degree preferred

8+ years of experience working with MSOs, VSOs, or nonprofit organizations Strong written and verbal communication skills, including executive-level presentations Demonstrated ability to influence across complex, matrixed organizations Strong organizational, analytical, and problem-solving skills Proven project management capabilities and financial acumen Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint) Ability to travel approximately 10–15%

• Key Partnerships
• EFS Account Management teams supporting TRICARE and federal programs

Internal partners across Communications, Marketing, Civic Affairs, and Government Affairs Enterprise stakeholders across Evernorth and Cigna If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 113,900 - 189,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be co