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Senior Corporate Travel Agent

Remote · Kenya Full-time

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc. People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence. Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you. Visit our careers page to see what exciting opportunities and company perks await! Job Description: Senior Specialist – Travel

About the Role

The Corporate Travel Agent is responsible for planning, booking, ticketing, and managing end-to-end business travel for employees while ensuring compliance with company travel policies, cost controls, and service-level expectations. This role supports travelers before, during, and after trips, handling complex itineraries, changes, and disruptions with professionalism and urgency.

Key Responsibilities

Book, ticket, and manage domestic and international travel, including air, hotel, car rental. Ensure all travel arrangements comply with corporate travel policies and negotiated supplier agreements Provide real-time traveler support for itinerary changes, cancellations, delays, and emergencies Must have experience in corporate booking tools and GDS platforms (e.g., Concur, Sabre) Advise travelers on visa requirements, passports, travel restrictions, and health/safety guidelines Coordinate with airlines, hotels, and travel suppliers to resolve issues and secure best available options Track unused tickets, credits, and exchanges to maximize cost recovery Support duty-of-care initiatives and traveler tracking Provide exceptional customer service to executives, frequent travelers, and internal stakeholders Requirements/Qualifications: Qualifications & Skills 10 +years of recent experience in corporate travel management or travel agency environment Strong knowledge of airline fare rules, ticketing, exchanges, and international travel requirements. Highly skilled in routing/pricing/split ticketing Proficiency with minimum 5 years' recent experience ticketing in GDS systems (SABRE) and online booking tools Excellent customer service, communication, and problem-solving skills Ability to manage multiple itineraries in a fast-paced environment High attention to detail and accuracy Comfortable working with VIP travelers and confidential information Experience supporting executive or complex international travel Knowledge of corporate travel policies and expense management Familiarity with duty-of-care and risk management practices This is a work remote position This position is not eligible for Microchip immigration sponsorship. Travel Time: No Travel Physical Attributes: Feeling, Hearing, Other, Seeing, Talking, Works Alone, Works Around Others Physical Requirements: 100% inside, normal business hours, work remote Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. For more information on applicable equal employment regulations, please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster. To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.

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