Senior Salesforce Developer (Remote)
Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Join the ranks of visionary technology leaders at First American's Direct Division—where history meets innovation, and tradition fuels transformation. As a Senior Salesforce Developer, you'll be more than a technological leader; you'll be a steward of a legacy that stretches back to 1889. As our Senior Salesforce Developer, you won't just be implementing technology; you'll be helping to define the culture of a sales and marketing organization undergoing transformative change. You will help design the future state architecture of our Salesforce instance, serving as the backbone of our quest for unity—fostering communication, enabling transparency, driving alignment, and ensuring accountability across the board. We're not just seeking a technical expert; we're in search of a change agent. Your blueprint will craft an end-to-end sales and marketing process that nurtures desired behaviors and delivers tangible results. Your insights will build trust in our Salesforce instance, enabling our sales and marketing teams to meet ever-evolving demands. Your strategies will be the foundation of a new operating model—bridging people, process, and technology to create a seamlessly integrated sales and marketing organization. And through your lens, data will not just be data; it will be the narrative that empowers every role within our sales and marketing organization. Be a part of the team that's not just making history but redefining it. Come architect the future of sales at First American's Direct Division. A multi-billion-dollar operation honored as a Fortune 500 Best Company to Work For. Your architecture won't just serve our business; it will set a precedent for the entire title and settlement industry.
- We are open to remote candidates for this role
What You’ll Do The Senior Salesforce Developer will play a key role in advancing the Direct Division’s CRM capabilities by leveraging Salesforce Financial Services Cloud, Marketing Cloud, Agentforce, and Data 360 to deliver intelligent, data-driven experiences. The ideal candidate is passionate about building scalable, high-impact solutions that blend declarative design, automation, and emerging agentic AI capabilities.
- Design, develop, and deploy scalable Salesforce solutions across Sales Cloud, Service Cloud, Financial Services Cloud, Marketing Cloud, Agentforce, and Data 360 to support evolving business and operational needs.
- Lead the implementation and customization of Agentforce and Data 360 capabilities, enabling intelligent workflows, AI-driven automations, contextual insights, and predictive decision-making.
- Apply hands-on AI experience, including prompt engineering and generative AI tools, to enhance Salesforce-powered analytics, automation, reporting, customer engagement, and operational efficiency.
- Architect and maintain integrations between Salesforce and enterprise platforms, APIs, and external data sources while ensuring data integrity, consistency, and scalability.
- Champion a “configuration-before-code” development philosophy, leveraging declarative tools wherever practical while implementing custom development when necessary.
- Develop and maintain Lightning Web Components (LWC), Apex classes, triggers, flows, and integrations to extend platform functionality and support complex business requirements.
- Monitor, troubleshoot, and optimize Salesforce platform performance, proactively identify opportunities to improve reliability, scalability, and user experience.
- Collaborate closely with business stakeholders, product owners, data teams, security, and DevOps teams to deliver solutions aligned with enterprise architecture and governance standards.
- Contribute to technical strategy and platform evolution by reducing technical debt, promoting reusable design patterns, and establishing Salesforce development best practices.
- Stay current on emerging Salesforce, AI, and automation technologies, evaluating and implementing innovations that improve business outcomes and developer productivity.
What You'll Bring The ideal candidate will have proven expertise extending the Salesforce platform, passion to drive innovation, and