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Telephonic Triage RN

Remote · Thailand Full-time

Position Summary XstremeMD is seeking a full-time Bilingual Registered Nurse Case Manager (Spanish/English required) to provide telephonic medical case management services for injured and ill workers. This role is responsible for assessment, planning, coordination, and evaluation of care to ensure timely, cost-effective treatment and safe return to work. The RN Case Manager serves as a liaison between employers, insurance carriers, medical providers, attorneys, and employees to monitor progress and facilitate optimal outcomes. This position works remotely in a professional home office environment. Mandatory Requirements

  • Must be fluent in Spanish and English (verbal and written) – REQUIRED
  • Active, unrestricted RN license (multi-state licensure preferred)
  • Associate or Bachelor of Science in Nursing
  • Minimum 2+ years of clinical nursing experience
  • Strong telephonic communication and documentation skills
  • Ability to work independently in a remote setting
  • Must pass background check and drug screen

Preferred Qualifications

  • ER or ICU experience
  • Case Management or Workers’ Compensation experience
  • CCM certification (or willingness to obtain when eligible)

Key Responsibilities to Highlight

  • Telephonic injury triage and assessment
  • Coordination of medical treatment plans
  • Ongoing follow-up and documentation
  • Communication with employers, carriers, and providers
  • Facilitate return-to-work planning
  • Maintain quality and productivity standards

Work Environment

  • Full-time, non-exempt
  • Remote/work-from-home
  • Primarily phone-based role
  • May include occasional evening, weekend, or holiday hours

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