Job Summary We are seeking a highly organized and detail-oriented American Express Virtual Assistant to join our Global Merchant and Organization Evaluating (GMNP) team at Workwarp. As a key member of our team, you will provide administrative support to senior leaders and play a critical role in ensuring the smooth operation of our business. This is a unique opportunity to work remotely and be part of a dynamic team that drives revenue growth and merchant satisfaction for American Express. About Workwarp and American Express Workwarp is a leading company that partners with American Express to deliver exceptional services to merchants and customers worldwide. American Express is a global leader in payment services, offering a range of products and solutions that enable individuals and businesses to make purchases, pay bills, and manage their finances. Our team is dedicated to providing outstanding support to merchants and driving business growth through innovative solutions.

Key Responsibilities

• Calendar Management: Organize, confirm, and proactively manage detailed schedules, handling all aspects of complex senior-level meetings and related logistics.
• Communication Management: Place, receive, and manage a high volume of calls and messages.
• Travel Arrangements: Schedule and coordinate high-volume complex global and domestic travel, including flights, hotels, and ground transportation; coordinate essential identification/visa documentation.
• General Administrative Tasks: Perform general tasks, including but not limited to, preparing correspondence, document association, research, filing, and preparing pre-meeting materials for review.
• Travel and Expense Reporting: Prepare travel and expense reports on a timely basis.
• Confidentiality: Exercise caution in managing highly sensitive and confidential information.
• Employee Communications: Create and execute employee communications, including but not limited to, preparation of town halls, leader updates, and phone calls.
• Other Related Tasks: Other related tasks and responsibilities as required.

Requirements and Qualifications Essential Qualifications:

• High School Diploma or Equivalent: A high school diploma or equivalent is required.
• Prior Experience: Prior experience as a virtual assistant or in an administrative role is preferred.
• Multitasking: Ability to handle multiple tasks efficiently and effectively while meeting tight deadlines.
• Self-Starter: Self-starter with excellent initiative and prioritization skills.
• Language Skills: Bilingual with the ability to communicate in Spanish (preferred).
• Independent Work: Demonstrated ability to use sound judgment, act independently, and be resourceful.
• Communication Skills: Excellent communicator and ability to influence at all levels of the organization.
• Organizational Skills: Strong organizational skills, high attention to detail, and ability to remain calm under pressure.
• Work Ethic: Demonstrated personal excellence and strong work ethic with an extreme will-to-win.

Preferred Qualifications:

• American Express Systems and Processes: Familiarity with American Express systems and processes.
• Technical Skills: Proficiency in Microsoft Office and Google Suite.

Career Growth

Opportunities and Learning Benefits At Workwarp, we are committed to the growth and development of our employees. As a virtual assistant, you will have the opportunity to work with senior leaders and gain valuable experience in administration, communication, and problem-solving.

We offer

• Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.
• Mentorship: Access to experienced mentors who can provide guidance and support.
• Career Advancement: Opportunities for career advancement and growth within the company.

Work Environment and Company Culture

At Workwarp, we pride ourselves on a dynamic and supportive work environment that values collaboration, innovation, and employee well-being. As a remote employee, you will have the flexibility to work from home and enjoy:

• Flexible Work Arrangements: Flexible work arrangements, including remote work options.
• Autonomy: Autonomy to manage your work and schedule.
• Collaboration: Oppor