Note: The job is a remote job and is open to candidates in USA. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences. As a Spanish-English Bilingual Customer Service Representative, you will resolve escalated or complex calls from customers, ensuring their experience is exceptional.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

• 6 months or more of customer services experience
• High school diploma or equivalent
• Great written and verbal communication skills in Spanish-English
• Computer experience
• High speed internet (>15 mbps)

Benefits

• Supportive of your career and professional development
• An inclusive culture and community-minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• PTO
• Tuition reimbursement
• Health and wellness incentives
• Training experience includes engaging, instructor‑led online sessions that use both webcam video and audio
• Access to individualized coaching and thousands of free courses to support your growth

Company Overview