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[Remote] Territory Sales Manager (1553)

Remote · Japan Full-time

Note: The job is a remote job and is open to candidates in USA. KURZ USA is seeking a Territory Sales Manager to manage and expand their customer base within an assigned North American territory. The role focuses on strengthening existing accounts, reactivating inactive customers, and driving regional growth through disciplined account management and pipeline execution.

Responsibilities

  • Own commercial performance for all assigned accounts
  • Protect existing revenue through premium customer service and responsive support
  • Grow active accounts by strengthening relationships and increasing product/application penetration
  • Support continuous territory growth through account expansion and inactive account reactivation
  • Serve as the primary commercial relationship owner for regional customers
  • Conduct regular customer visits, calls, and business reviews with purchasing, engineering, quality, operations, and leadership contacts
  • Understand customer applications, future program needs, supplier challenges, and opportunities for Kurz decoration technologies
  • Ensure timely follow-up on quotes, samples, issues, and project requirements
  • Develop structured outreach plans for dormant or low‑revenue accounts
  • Convert reactivated accounts into quotes, trials, opportunities, and active revenue streams
  • Maintain accurate customer records, meeting notes, next steps, and forecasts in Salesforce
  • Build a territory pipeline across quote, sample, validation, award, and production stages
  • Deliver monthly territory reviews covering revenue trends, customer activity, pipeline status, risks, and support needs
  • Communicate customer expectations clearly and escalate issues when necessary
  • Coordinate quoting, sample requests, product recommendations, trials, and issue resolution across internal teams
  • Partner with the Internal Team for strategic, cross‑territory, multi‑site, or industry‑specific projects
  • Provide local account knowledge and relationship continuity for supported initiatives
  • Support steady-state transitions after major projects launch within the territory
  • Approx. 30%-50% Travel as needed
  • Perform other duties as assigned

Skills

  • Bachelor's degree in Business Administration, Marketing, Economics or a related field is a plus
  • 3–7+ years of B2B sales, account management, technical sales, or business development experience
  • Experience managing a defined territory or assigned customer portfolio
  • Experience in plastics, manufacturing, decoration technologies, OEM/Tier supply chains, molding, converting, packaging, appliance, medical, mobility, industrial, or electronics markets preferred
  • Transfer Decoration/Printing Industry knowledge is a plus

Company Overview

  • KURZ USA helps leading brands and suppliers elevate product appearance, performance, and sustainability through advanced hot, cold, and digital transfer technologies. It was founded in 1899, and is headquartered in Charlotte, North Carolina, USA, with a workforce of 5001-10000 employees. Its website is http://kurzusa.com.
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