Note: The job is a remote job and is open to candidates in USA. Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, seeking a Veterinary Operations Analyst. This role involves implementing strategic initiatives, supporting the operations team with data and analytics, and improving reporting processes using AI-assisted tools.

Responsibilities

• Conduct regular audits of veterinary pricing data to ensure accuracy and compliance with established standards, utilizing AI-assisted tools to accelerate data review and flag anomalies
• Identify and investigate discrepancies or irregularities in pricing information
• Collaborate with cross-functional teams, including FP&A, to address and rectify pricing errors
• Generate pricing analyses based on AAHA and Benchmark standard pricing guides
• Analyze completed veterinary pricing analyses to assess profitability and market competitiveness
• Use quantitative and qualitative methods, including AI-powered analytics, to identify pricing opportunities, risks, and improvement areas
• Collaborate with relevant teams to gather/validate veterinary service cost and market trend data
• Review and audit veterinary invoices to identify missed charges, discrepancies, or errors; leverage automated workflows where applicable to improve throughput and reduce manual effort
• Communicate audit findings to stakeholders and recommend process improvement
• Perform other duties and projects as assigned

Skills

• 1-2 years strong analytical and quantitative skills with proficiency in data analysis tools. Familiarity with AI-assisted tools or demonstrated curiosity and willingness to adopt them in analytical and reporting workflows
• Knowledge of veterinary industry pricing trends and best practices
• Excellent communication skills to convey complex pricing analyses to diverse stakeholders
• Detail-oriented with a high level of accuracy in data analysis
• Ability to work independently and collaboratively in fast-paced environment
• 5 years' experience in veterinary medicine
• Associate's degree
• Working knowledge of AAHA practice product category standards
• Proficiency in veterinary practice management software systems
• Minimum of 1-2 years proficiency in Excel and similar data analysis tools; experience with AI-assisted platforms (e.g., Microsoft Copilot, ChatGPT, or similar) a plus
• Bachelor's degree in animal health sciences
• Working knowledge of AllyDVM, Vetcove, and Salesforce. Experience applying AI tools to streamline operational or financial analysis workflows

Benefits

• Blue River PetCare team members are eligible to participate in the discretionary annual bonus program.
• Health, Dental, and Vision Insurance
• Flexible & Health Spending Accounts
• Disability, Life Insurance, and Critical Illness Coverage
• Retirement plans with company match
• Paid Time Off (PTO), Holidays, and Bereavement
• Employee Assistance Program (EAP)
• Paid Volunteer Time-off
• Pet Perks with industry vendor partners, including deals on insurance, preventatives, food, and supplies
• Chicago CTA Transit Program Benefits
• Discounted gym memberships for local Chicago team members
• Childcare discounts with KinderCare
• Exclusive travel, entertainment, and retail discounts
• Hybrid and remote opportunities

Company Overview